“The first quality for a commander-in-chief is a cool head to receive a correct impression of things. He should not allow himself to be confused by either good or bad news.” – Napolean Bonaparte
“One should always play fairly when one has the winning cards.” – Oscar Wilde
One of the most important skills needed to effectively run any size of organisation, but especially a small- to mid-sized company, is the ability to communicate effectively. It’s not enough to be able to pen a pithy memo or to simply lay down the law.